Terms of Use

Effective date: 31 October 2026

These Terms of Use ("Terms") govern your access to and use of Off Chocks ("the Service"). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

Off Chocks is a digital pilot logbook for personal use. It supports flight logging, currency tracking against regulator-defined frameworks (CASA, FAA, EASA), data import from other logbooks, export to CSV and PDF, backup and restore, sync across your devices, a flight map, licence progression tracking, analytics, and health estimates. Every plan includes every feature; the paid plan lifts the free plan's limit on logging new flights (section 6).

The Service runs as an app for iPhone and iPad and as a web app at app.offchocks.com in a web browser. There is no app for the Mac; on a Mac, use the web app.

Off Chocks is not affiliated with, endorsed by, or certified by CASA, the FAA, EASA, or any other aviation regulator. Reference to regulatory frameworks describes the rule sets we model in software; it does not mean any regulator has approved the Service or accepted output from it as authoritative.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a binding contract. You agree that the information you provide at signup is accurate and that you will keep it accurate.

The Service is not directed at children under 13.

3. Your account

You are responsible for maintaining the confidentiality of your sign-in credentials and for any activity under your account. Notify us promptly if you suspect unauthorised access. You may not share your account or transfer it without our written consent. We may suspend or terminate accounts that we reasonably suspect have been compromised or used in violation of these Terms.

4. Pilot responsibility

This is the most important provision in these Terms; please read it carefully.

Off Chocks is provided as a personal record-keeping tool. It assists you in keeping a logbook but does not replace your responsibility as the pilot in command of your aviation records.

You are solely responsible for verifying that every entry in your logbook is accurate before relying on it, for cross-checking the Service's outputs (currency calculations, hour totals, day and night splits, cross-country detection, licence progression) against the rules of the regulator that governs your operations, for making any corrections required by your regulator's rule set, and for submitting only verified, accurate information to your regulator, employer, or any other party that requires logbook evidence.

We make best efforts to model regulatory rules accurately, but rules change, edge cases exist, and software can have bugs. We do not guarantee that the Service's outputs are correct, current, or sufficient to satisfy any specific regulatory requirement. You bear the consequences of any inaccuracy in your logbook, including any consequences for licence currency, employer hour-credit, or regulator audit.

The health estimates (cosmic radiation, noise, UV-A, and body-clock load) are approximate and for your information only. They are not medical advice and do not replace advice from a doctor or your aviation medical examiner.

We strongly recommend retaining an independent backup of your flight records: either the CSV export from the Service, or a parallel paper or external log.

5. Subscriptions and payment

The Service offers a free plan with a usage limit (section 6) and a paid plan, Off Chocks Pro, billed monthly or yearly. The price is shown before you subscribe: in Australian dollars on our website, and in your local currency in the App Store.

If you subscribe via our website, payment is processed by Stripe. By subscribing you agree to Stripe's terms at https://stripe.com/legal. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel at any time from Settings; cancellation takes effect at the end of the current billing period and your access continues until then.

If you subscribe via the iOS app, payment is processed by Apple through In-App Purchase. By subscribing you agree to Apple's terms at https://www.apple.com/legal/internet-services/itunes/. Apple (not us) manages billing, refunds, cancellation, and tax for those subscriptions. To manage them, use the App Store or Settings → Subscriptions on your iOS device. Refunds for App Store purchases must be requested through Apple at https://reportaproblem.apple.com.

For web (Stripe) subscriptions, refunds are at our discretion, except where required by mandatory consumer law. Contact us within 14 days of an unintended charge.

Deleting your account cancels a subscription bought on our website. It does not cancel an App Store subscription; cancel that in your Apple account settings.

6. Free tier and usage limits

The free plan covers your first 50 hours of flights logged in the Service. Flights flown before the day you joined the Service, however you add them, and a balance forward from a paper logbook, do not count toward it. Flights flown on or after that day count, whether you type them or import them, and drafts do not count until you confirm them. Once you reach the limit, you cannot log new flights until you subscribe to Pro, but your existing data remains accessible and exportable.

We may change free plan limits with reasonable notice. Existing data and existing limits will be honoured for at least 30 days after any change.

7. Acceptable use

You agree not to use the Service in violation of any law or regulation, not to falsify your logbook entries to mislead a regulator, employer, insurer, or any other party, not to attempt to circumvent the Service's payment, subscription, or usage-limit mechanisms, not to reverse-engineer, decompile, or attempt to extract source code from the Service except to the extent permitted by mandatory law, not to use automated tools to access the Service at a rate that places undue load on our infrastructure, not to upload content that is unlawful, infringing, defamatory, or contains malware, and not to resell, sublicense, or expose the Service to third parties without our written consent.

We may suspend or terminate accounts that violate this section.

8. Your content

You retain all rights in the logbook content, aircraft records, crew records, and other content you create or upload to the Service ("Your Content").

By using the Service, you grant us a limited, non-exclusive, royalty-free licence to host, store, process, transmit, and display Your Content solely for the purpose of operating the Service for you. We do not use Your Content for any other purpose, do not analyse it for advertising or AI training, and do not share it with third parties except the service providers listed in our Privacy Policy.

You can export Your Content at any time as CSV or PDF from within the app. If you delete your account, Your Content is removed from our active systems within 30 days, with the retention exceptions described in our Privacy Policy.

9. Disclaimers and limitation of liability

The Service is provided "as is" and "as available", to the maximum extent permitted by applicable law. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, secure, error-free, or that its outputs will be accurate or sufficient for any regulatory purpose.

Without limiting the above, we expressly disclaim any warranty that the Service's currency calculations, hour totals, or licence-progression trackers are correct or sufficient to establish compliance with any aviation regulator's requirements. See section 4.

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or relating to the Service or these Terms. Our total aggregate liability for any claim relating to the Service will not exceed the greater of the amounts you paid us in the 12 months preceding the event giving rise to the claim, or USD $100.

If you are a "consumer" under the Australian Consumer Law, certain consumer guarantees apply that cannot be excluded by these Terms. Where they apply, our liability for breach of a non-excludable guarantee is limited (where permitted) to the resupply of the Service or the cost of resupplying the Service. If you are a consumer in the EEA, UK, or Switzerland, mandatory consumer-protection rights under your local law are not affected by these Terms. Nothing in this section limits your responsibility under section 4 for the accuracy of your own logbook.

10. Termination

You may stop using the Service or delete your account at any time from Settings → Danger Zone → Delete account, or by emailing us.

We may suspend or terminate your access if you materially breach these Terms, if we are required to do so by law, or if continued provision creates a security risk to other users or our infrastructure. We will provide reasonable notice except where immediate suspension is required to protect the Service or other users.

On termination, your access ends, your data is removed from active systems within 30 days subject to the retention rules in the Privacy Policy, and the provisions of these Terms that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.

11. Governing law, changes, and contact

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts of New South Wales, Australia, except that either party may seek interim or injunctive relief in any competent court, and if you are a consumer in the EEA, UK, or Switzerland, you may bring proceedings in your country of residence under local law.

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the Last updated date at the top of this document. The new Terms take effect 30 days after notification. If you do not agree to the new Terms, you may stop using the Service before they take effect. Continued use after the effective date constitutes acceptance.

For support, refund requests, or legal notices, contact us at support@offchocks.com.