Support
Off Chocks is built and run by a working airline pilot. Questions, bugs and feature requests all go to the same inbox, and a pilot reads every one.
Common questions
How do I get help?
Email support@offchocks.com. A working pilot reads it, so please include your account email and what you were doing when something went wrong.
What does Off Chocks cost?
Your first 50 logged hours are free, and flights you flew before you joined don't count. Pro is then A$49.99 a year or A$6.99 a month on the web. In the App Store you get the same two plans at the App Store price for your country, in your local currency. No per-export fee.
How do I export my logbook?
On the Logbook tab, tap Export. You can export your full logbook at any time, on the free plan or on Pro: CSV, a LogTen-format file, an Experience Summary, or a printed PDF logbook in the FAA, EASA or CASA layout. FAA pilots can also produce 8710-1 and IACRA summaries.
How do I cancel?
If you subscribed in the App Store, manage or cancel it in your Apple account settings. If you subscribed on the web, manage or cancel it from Settings in the web app at app.offchocks.com.
How do I delete my account?
In the app, open Settings, then Danger Zone, and tap Delete account. Deletion is permanent, so download a backup or export a CSV first. You can also email support@offchocks.com and we will delete it for you.